0
17 years of experience17 years of Excellence
SUBJECTS
ADV. SEARCH
Indian Books on Discounts
  THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE, 2ND ED
 

The Nordstrom Way To Customer Service Excellence, 2Nd Ed

by Robert Spector, Patrick D. Mccarthy

  Price : Rs 299.00
  Your Price : Rs 254.15
Discount
15
Out of Stock
  Virtually every company wants to be the Nordstrom of their industry. Nordstrom is one of only five companies to make Fortune`s "best companies to work for" and "most admired" list every year the surveys have been taken. Despite its position in the hard-hit retail sector, Nordstrom, with 193 stores in 28 states, never experienced a quarterly loss during the recent economic downturn. The Nordstrom Way to Customer Service, Second Edition explains what every business can learn from the world`s most famous customer-service-driven company.ISBN - 9788126536467
 


Pages : 240
Credit Cards
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Books by Same Author
10%
Category Killers: The Retail Revolution and Its Impact on Consumer Culture
by Robert Spector
15%
THE NORDSTROM WAY: THE INSIDE STORY OF AMERICA`S #1 CUSTOMER SERVICE COMPANY
by ROBERT SPECTOR, PATRICK D. MCCARTHY
15%
THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE, 2ND ED
by ROBERT SPECTOR, PATRICK D. MCCARTHY
Books of Similar Interest
VadanyayaThe Nyaya-Buddhist Controversy
by Mangla R Chinchore
10%
COMMUNICATION SKILLS 2E
by SANJAY KUMAR AND PUSHP LATA
20%
Indian Railways: One Hundred Years 1853-1953
by J.N. Sahni
Iraq War Memorabilia : Poems
by Nishi Chawla
15%
Physics and Metaphysics in Descartes and in His Reception
by Delphine Antoine-Mahur and Sophie Roux
Best Book Mart
Support

Call Us Phone : +91-9266663909
Email Us Email : support [at] bestbookmart.com
Working Hours Timing : 10:00 AM to 6:00 PM (Mon-Fri)
Powered By
CCAvenue
SSL Protection