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The New Age of Innovation reveals that the key to creating value and the future growth of every business depends on accessing a global network of resources to co-create unique experiences with customers, one at a time. To achieve this, CEOs, executives, and managers at every level must transform their business processes, technical systems, and supply chain management, implementing key social and technological architecture requirements to create an ongoing innovation advantage. This book provides strategies for-
Redesigning systems to co-create value with customers and connect all parts of a firm to this process
Measuring individual behavior through smart analytics
Ceaselessly improving the flexibility and efficiency in all customer - facing and back - end processes
Treating all involved individuals-customers, employees, investors, and suppliers as unique
Working across cultures and time zones in seamless global network
Building teams that are capable of providing high - quality, low - cost solutions rapidly
ISBN : 978007024618
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