0
17 years of experience17 years of Excellence
SUBJECTS
ADV. SEARCH
Indian Books on Discounts
  Customer Care
 

Customer Care

by Bee, Frances And Roland

  Price : Rs 175.00
  Your Price : Rs 148.75
Discount
15
Out of Stock
  Customer Care will help you understand why caring for your customers is so important; how you can improve the service you offer and, ultimately, contribute to achieving organisational excellence. Clear, practical guidance is given on how to: • focus on your customers and the services you provide – both internal and external • identify your real customer needs and how best to meet them • find out what customers actually think of your service or product • improve communication with your customers – face-to-face, on the telephone or in writing • turn customer complaints into opportunities to impress • monitor, evaluate and continuously improve your customer care. 96pp. (2000) 130 × 230mm ISBN-
9788173713156
 


Pages : 96
Credit Cards
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Books by Same Author
22%
Couture in the 21st Century
by Deborah Bee
18%
The Developing Child, 10th Edi.
by Bee
10%
ORT TreeTops Greatest Stories: Oxford Level 10. Sleeping Beauty Pack 6
by Goodhart, Pippa; Willey, Bee; Perrault, Charles
8%
Fast Exercise
by Peta Bee, Michael Mosley
15%
In Search of Mary
by Bee Rowlatt
Books of Similar Interest
10%
Teamwork Skills
by Facts on File
25%
The Treasurer`s Handbook Of Financial Management
by Treasury Mgt. Asso.
10%
Internal Marketing, 3/e : Strategy Planning Market Entry & Implementation
by Roger Bennett & Jim Blythe
7%
Marketing Management B. Com., MG Calicut, 7th Edition 2007
by Do
15%
SERVICES MARKETING : The Indian Context
by SRINIVASAN, R.
Best Book Mart
Support

Call Us Phone : +91-9266663909
Email Us Email : support [at] bestbookmart.com
Working Hours Timing : 10:00 AM to 6:00 PM (Mon-Fri)
Powered By
CCAvenue
SSL Protection