0
17 years of experience17 years of Excellence
SUBJECTS
ADV. SEARCH
Indian Books on Discounts
  Customer Care
 

Customer Care

by Bee, Frances And Roland

  Price : Rs 175.00
  Your Price : Rs 148.75
Discount
15
Out of Stock
  Customer Care will help you understand why caring for your customers is so important; how you can improve the service you offer and, ultimately, contribute to achieving organisational excellence. Clear, practical guidance is given on how to: • focus on your customers and the services you provide – both internal and external • identify your real customer needs and how best to meet them • find out what customers actually think of your service or product • improve communication with your customers – face-to-face, on the telephone or in writing • turn customer complaints into opportunities to impress • monitor, evaluate and continuously improve your customer care. 96pp. (2000) 130 × 230mm ISBN-
9788173713156
 


Pages : 96
Credit Cards
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Books by Same Author
8%
Fast Exercise
by Peta Bee, Michael Mosley
22%
Stanley`s Lunch Box
by William Bee
18%
The Developing Child, 10th Edi.
by Bee
22%
Couture in the 21st Century
by Deborah Bee
15%
In Search of Mary
by Bee Rowlatt
Books of Similar Interest
25%
Linkimng Quality To Profits : Quality Based Cost Management
by H. Atkinson, J. Hamburg & C. Ittner
10%
Managing Change for Success
by Managing Change for Success
7%
Enterprise Resources Planning 1st Edition 2006
by Basheer Ahamed
18%
Handbook Of Quality Management
by Dennis Lock
7%
Management Accounting with Lab Work B.Com. 3rd Yr AP
by R.K Sharma , Shashi Gupta
Best Book Mart
Support

Call Us Phone : +91-9266663909
Email Us Email : support [at] bestbookmart.com
Working Hours Timing : 10:00 AM to 6:00 PM (Mon-Fri)
Powered By
CCAvenue
SSL Protection