My Account
View Cart
Log-out
0
17 years of Excellence
SUBJECTS
ADV. SEARCH
Home
>
Subjects
>
Management
Superstar Customer Service
by Rick Conlow, Doug Watsabaugh
Price :
Rs
225.00
Your Price :
Rs
202.50
10
Decsription: Without loyal customers, a business doesn`t exist. Therefore, the true purpose of every business is to create the highest level of customer satisfaction and loyalty. Simply put, Customers Are Really Everything”C.A.R.E. Learn the five Moments of Magic to achieving SuperSTAR customer service and how to manage each consistently. The time is now. Word travels fast and far by both satisfied and unsatisfied customers every day.
SuperSTAR Customer Service begins with defining the moments of truth, misery, mediocrity, and magic and then you`ll learn how to apply:
¢ Moment of Magic I: Mental Psyche
¢ Moment of Magic II: The Greeting
¢ Moment of Magic III: Meeting the Need
¢ Moment of Magic IV: Follow-through
¢ Moment of Magic V: Handling ProblemsISBN 9788130918358
Pages : 108
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Pls. enter your postal pincode.
Pls. enter valid Indian Postal Pincode.
Books by Same Author
18%
Superstar Leadership
by Doug Watsabaugh Rick Conlow
10%
Excellence in Supervision: Essential Skills for the New Supervisor
by Rick Conlow
10%
Become a Successful Supervisor
by Rick Conlow, Doug WatsabaughRick Conlow, Doug Watsabaugh
10%
Telephone Skills that Satisfy Customers
by Rick Conlow, Doug Watsabaugh
10%
Creating a High Performance Team
by Rick Conlow, Doug Watsabaugh
Books of Similar Interest
18%
Handbook Of Project Management
by Dennis Lock
10%
Introduction Human Resource Management
by Pinnington, Ashly & Edwards, Tony
10%
Writing Good Reports
by John Bowden
13%
Corporate Financial Policy
by Agarwal & Satyaprasad
15%
Introduction to Organizational Behavior
by Griffin Gregory, ,Cornell University,. N. David, Moorhead Ricky W.
Support
Phone :
+91-9266663909
Email :
support [at] bestbookmart.com
Timing :
10:00 AM to 6:00 PM (Mon-Fri)
Quick Links
View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy
More Links
Our Subjects
Our Publishers
Powered By