Best Book Mart

SUBJECTS

ADV. SEARCH

Home > Subjects > Economics and Commerce

THE NORDSTROM WAY: THE INSIDE STORY OF AMERICA`S #1 CUSTOMER SERVICE COMPANY

	The Nordstrom Way: The Inside Story Of America`S #1 Customer Service Company by Robert Spector, Patrick D. Mccarthy
	Price : Rs 395.00
	Your Price : Rs 335.75

This book describes how Nordstrom developed its legendary reputation for excellent customer service. Nordstrom was founded in 1900 as a small Seattle shoe store; it became a full department store in 1963 and now has 79 stores across the US with 35,000 employees and annual revenue of $4 billion. The company maintains its old-fashioned values: their #1 goal is to provide outstanding customer service. The 2nd Edition updates the information provided in the original book and offer fresh examples great service.
ISBN : 9788126518807

Pages : 256

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

15%

THE NORDSTROM WAY: THE INSIDE STORY OF AMERICA`S #1 CUSTOMER SERVICE COMPANY
by ROBERT SPECTOR, PATRICK D. MCCARTHY

15%

THE NORDSTROM WAY TO CUSTOMER SERVICE EXCELLENCE, 2ND ED
by ROBERT SPECTOR, PATRICK D. MCCARTHY

10%

Category Killers: The Retail Revolution and Its Impact on Consumer Culture
by Robert Spector

Books of Similar Interest

10%

Issues in Economic Theory and Public Policy : Essays in Honour of Professor Tapas Majumdar (OIP)
by Bose, Amitava / Rakshit, Mihir & Sinha, Anup (eds)

18%

The Economics of Information Technology
by Varian

10%

Economic Analysis Of Institutions: A Practical Guide
by V. Santhakumar

20%

Challenges And Options In Planned Economic Development
by Shukla, P. R. Et Al

Agrarian Unrest In Karnataka
by D. Naik, Murahari