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From the authors of the multimillion seller Crucial Conversations
The highly anticipated new edition of the New York Times bestseller Crucial Confrontations
Broken promises, missed deadlines, poor behavior--they don`t just make others` lives miserable, they sap up to 50% of organizational performance and account for 90% of divorces.
Retitled Crucial Accountability, this updated version of Crucial Confrontations offers the tools for improving relationships in the workplace and in life, and resplving all these problems--permanently.
Includes updated case studies and new research findings
Timed to coincide with the re-launch of Vital Smarts™s new training module on Crucial Accountability
Contains new business case studies and research findings
Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler (Orem, UT) are top international corporate consultants and cofounders of Vitality Alliance, Inc., and VitalSmarts. Together they have developed corporate training programs for dozens of Fortune 500 companies. Hold anyone accountable. Master performance discussions. Get RESULTS.
Broken promises, missed deadlines, poor behavior--they don`t just make others` lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. Crucial Accountability offers the tools for improving relationships in the workplace and in life and for resolving all these problems--permanently.
PRAISE FOR CRUCIAL ACCOUNTABILITY:
"Revolutionary ideas ... opportunities for breakthrough ..." -- Stephen R. Covey, author of The 7 Habits of Highly Effective People
"Unleash the true potential of a relationship or organization and move it to the next level." -- Ken Blanchard, coauthor of The One Minute Manager
"The most recommended and most effective resource in my library." -- Stacey Allerton Firth, Vice President, Human Resources, Ford of Canada
"Brilliant strategies for those difficult discussions at home and in the workplace." -- Soledad O™Brien, CNN news anchor and producer
"This book is the real deal.... Read it, underline it, learn from it. It`s a gem." -- Mike Murray, VP Human Resources and Administration (retired), Microsoft ISBN - 9789351340010
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Pages : 304
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