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Tourist Customer Service Satisfaction (Indian Reprint 2012)
by Noe
Price :
Rs
2995.00
Your Price :
Rs
2545.75
15
Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges. ISBN - 9780415578042
Pages : 193
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