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  TOURIST CUSTOMER SERVICE SATISFACTION (INDIAN REPRINT 2012)
 

Tourist Customer Service Satisfaction (Indian Reprint 2012)

by Noe

  Price : Rs 2995.00
  Your Price : Rs 2545.75
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Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges. ISBN - 9780415578042
 


Pages : 193
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