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When it comes to making your business more profitable and successful, don`t look to reengineering
for answers. A better way is to apply the concept of kaizen, which mean
making simple, common-sense improvements and refinements to critical business
processes.The result: greater productivity, quality, and profits achieved with minimal
cost, time, and effort invested. In this book, you discover how to maximize the results of
kaizen by applying it to gemba--business processes involved in the manufacture of
products and the rendering of services--the areas of your business where, as the author
puts it, the "real action" takes place.
ISBN 9781259002953
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