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Sunday Times Creating Success: Empowering People
by Jane Smith
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140.00
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Empowerment is the process of encouraging staff at all levels to become more involved in the decisions and activities that affect their jobs. By giving staff members more responsibility and letting them play a more active role, organisations can expect them to become more enthusiastic, motivated and co-operative, take pride in their work and consistently perform well. So how does the organisation stand to benefit? Apart from the increased producticity and performance of the individual, empowered staff can also bring an organisation closer to the customer, improve service, ensure continuous innovation and help to gain a competitive edge. ISBN - 9788175541757
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