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Reviews: "Full of insights and advice, Jane Clarke’s highly readable guide to the fast-changing world of work is an invaluable resource for anyone who wants to get ahead and climb the corporate ladder."
-Rhymer Rigby, writer of the FT’s Careerist column and best-selling author of 28 Business Thinkers Who Changed the World, and the forthcoming The Careerist, both published by Kogan Page
Description: Dealing with office politics, confrontation and difficult colleagues can be tricky. With case studies and examples, Savvy will help you understand people’s behaviour and power dynamics at work, and learn how to negotiate them successfully - so you can get the results you need, without compromising your values and integrity.
Practical and insightful, Savvy will enable you to master the necessary skills to deal with challenging situations. It includes step-by-step advice on how to:
• deal with political operators
• build a network
• handle conflict
• influence others
• develop the right mindset
• manage your boss
• deal with a bully
Based on the findings of a global survey, Savvy is the essential office survival guide that will help you to boost your career and secure your professional success.Contents: Introduction
Chapter 1: What is savvy? • How do people perceive the politics? • Why do views differ? • Why are some companies more political? • So what is savvy? • Summary
Chapter 2: Adopting a positive, proactive approach • Are you a victim?
Chapter 3: Who is savvy? • Your methods • Your motives • Your savvy • Who are the political players? • Why do people behave in a negative way? • How do you behave?
Chapter 4: Dealing with the office politicians • General principles • Dealing with a Barbarian • Dealing with a Machiavellian • Dealing with a Naive • Dealing with a Star
Chapter 5: Dealing with political problems at work • Being caught in the middle • Someone stealing your credit • Someone encroaching on your territory • Being the victim of a smear campaign • Dealing with hidden agendas • Being held down
Chapter 6: Mastering the art of influence and persuasion • Step 1: determine who to influence • Step 2: establish your influencing strategy • Step 3: follow some basic rules • Step 4: listen • Step 5: use the right influencing tactics
Chapter 7: Understanding and handling conflict • Understand your own approach to conflict • Understand the source of the conflict • To act or not to act ... • Plan your approach • Conflict resolution styles • Horses for courses • Act!
Chapter 8: Dealing with relationship breakdown • Why do you want good working relationships? • What is a good working relationship? • Win-win • Respect • Trust • Listening • Empathy • What happens when relationships break down? • What causes meltdowns? • How to deal with breakdowns • What are the principles for dealing with breakdowns?
Chapter 9: Managing your boss • Why are good relationships with your boss critical? • What can a boss do for you? • How do you manage your boss? • What do you do when things go wrong?
Chapter 10: Dealing with a bully • Cyberbullying • How to handle a bully • And as a manager ... ?
Chapter 11: Making networks work for you • What are networks? • Why network? • Are you a natural? • What are the skills and behaviours? • Who’s in your network? • Who might be in your network? • How to do it - the mindset • How to do it - the meeting • How to do it - the event • How to do it - social networking sites • Good people to know • Maintaining your networkChapter 12: Making the right impression • First impressions • Shifting your reputation • Identity (ID) • Beliefs/values • Capability • Behaviour • Environment • Checklist for change
Chapter 13: Summary
Appendix - What kind of politician are you? • References • IndexISBN - 9780749465261
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Pages : 256
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