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Communicate With Confidence!: How to Say It Right the First Time and Every Time

	Communicate With Confidence!: How To Say It Right The First Time And Every Time by Dianna Booher
	Price : Rs 550.00
	Your Price : Rs 495.00

he classic business communication guide?updated for smart phones, social media, and other digital platforms

Communicate clearly, tactfully, and confidently in any situation, including:

Being persuasive
Running productive meetings
Asking the right questions
Coaching
Negotiating
Resolving conflicts
Responding to insults
Offering praise
Delegating responsibilities
Crossing cultural divides
Networking at events

Table of Contents
1. Establishing Your Credibility
2. Conversing One on One
3. Making Small Talk a Big Deal
4. Winning People Over to Your Way of Thinking: Being Persuasive
5. Holding Your Own in Meetings, but Working as a Team
6. Listening Until You Really Hear
7. Asking the Right Questions Without Being Intrusive
8. Answering Questions so People Understand and Remember What You Say
9. Saying No and Giving Other Bad News Without Damaging the Relationship
10. Apologizing (and Accepting Apologies) Without Groveling or Grit
11. Giving Feedback and Criticizing Without Crippling
12. Taking the Sting Out of Negative Feedb isbn
9781259027659