Best Book Mart - Customer Relationship Management by K. Govinda Bhat 9788184885385

SUBJECTS

ADV. SEARCH

Indian Books on Discounts

Home > Subjects > Others

Customer Relationship Management

	Customer Relationship Management by K. Govinda Bhat
	Price : Rs 550.00
	Your Price : Rs 550.00

Discount

0

In Stock

Book Summary of Customer Relationship Management
Table Of Content

1. Introduction
2. CRM Strategy and CRM Building Blocks
3. Types of CRM
4. CRM in Marketing
5. Customer Life Cycle Care: Leveraging Customer Service to Achieve CRM Success
6. CRM in e-Business
7. CRM Planning
8. CRM Implementation
9. Sales Force Automation (SFA)
10. Call Centre
11. CRM and Data Warehousing
12. HRM in CRM
13. CRM: Customer Retention Strategy
14. CRM “ Opportunities and Challenges isbn
9788184885385

Credit Cards

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

Customer Relationship Management
by K. Govinda Bhat

13%

Strategic Management
by Dr. K. Govinda Bhat,

13%

Bank Clerical Recruitment Test Guide
by Dr. K. Govinda Bhat

Books of Similar Interest

Different ways with Vegetables (New Edition)
by Nita Mehta

7%

Tell Me The Day Backwards
by Albert Lamb

18%

Modern Power Electronics and AC Drives
by Bimal K. Bose

7%

Molecular Genetics (Objective)
by Phundan Singh

13%

Computer Business Applications
by R. G. Saha

Best Book Mart

Support

Phone : +91-9266663909

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

More Links

Our Subjects
Our Publishers

Powered By
CCAvenue

CCAvenue

SSL Protection