| |
To succeed - or even to survive - in today"s global economy, companies must refocus and reorganize themselves around their core processes: the end-to-end sequences of tasks that create customer value. The process-centred organization signifies a complete break with the past and, as such, marks the end of the Industrial Revolution and of the organizations that were designed for it. It means the end of narrow jobs, supervisory management, traditional career paths and feudal cultures, and ushers in a new era of flexibility. For a world of process-centred organizations everything must be rethought: the kinds of work that people do, the jobs they hold, the skills they need, the careers they follow, the roles managers plays and the principles of strategy that companies follow.
Michael Hammer illuminates this new world in which all the familiar rules have been broken, and helps people to prepare for a radically different business future.
ISBN 9781861975188
|
| |
Pages : 304
|