My Account
View Cart
Log-out
0
17 years of Excellence
SUBJECTS
ADV. SEARCH
Home
>
Subjects
>
Management
Successful Customer Service
by Pauline Rowson
Price :
Rs
295.00
Your Price :
Rs
265.50
10
Streamline your customer service
Customers are king. And good customer service is vital for customer retention and loyalty. Whether you communicate with your customers online, via a cell centre or in person you`ll need a winning customer service approach.
This practical book shows you how to develop and retain a competitive edge using best practice customer service principles, such as how to deliver great service, motivate your staff, turn complaints to your advantage and turn satisfied customers into advocates for your brand.
This book will help you:
¢ Champion positive attitude in your staff
¢ Manage difficult customers effectively
¢ Turn customers into advocates for your business
¢ Increase customer retention and loyaltyISBN 9788130915029
Pages : 214
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Pls. enter your postal pincode.
Pls. enter valid Indian Postal Pincode.
Books by Same Author
15%
Successful Sales
by Pauline Rowson
10%
Successful Customer Service
by Pauline Rowson
15%
Successful Marketing
by Pauline Rowson
10%
Successful Marketing
by Pauline Rowson
Books of Similar Interest
More Effective Communication: A Manual for Professionals
by J.V.Vilanilam
15%
Indian Financial Systems, 2/e
by Gurusamy
15%
Encyclopedic Of Energy Resources And Their Management
by Harish Kumar
Advertisment and Salesmanship (English)
by S.C. Aggarwal
25%
Organisation And Working Of Industrial Estates
by Mehta, A.
Support
Phone :
+91-9266663909
Email :
support [at] bestbookmart.com
Timing :
10:00 AM to 6:00 PM (Mon-Fri)
Quick Links
View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy
More Links
Our Subjects
Our Publishers
Powered By