0
17 years of experience17 years of Excellence
SUBJECTS
ADV. SEARCH
Indian Books on Discounts
  Successful Customer Service
 

Successful Customer Service

by Pauline Rowson

  Price : Rs 295.00
  Your Price : Rs 265.50
Discount
10
In Stock
  Streamline your customer service

Customers are king. And good customer service is vital for customer retention and loyalty. Whether you communicate with your customers online, via a cell centre or in person you`ll need a winning customer service approach.

This practical book shows you how to develop and retain a competitive edge using best practice customer service principles, such as how to deliver great service, motivate your staff, turn complaints to your advantage and turn satisfied customers into advocates for your brand.

This book will help you:

¢ Champion positive attitude in your staff

¢ Manage difficult customers effectively

¢ Turn customers into advocates for your business

¢ Increase customer retention and loyaltyISBN 9788130915029
 


Pages : 214
Credit Cards
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Books by Same Author
15%
Successful Sales
by Pauline Rowson
10%
Successful Customer Service
by Pauline Rowson
15%
Successful Marketing
by Pauline Rowson
10%
Successful Marketing
by Pauline Rowson
Books of Similar Interest
More Effective Communication: A Manual for Professionals
by J.V.Vilanilam
15%
Indian Financial Systems, 2/e
by Gurusamy
15%
Encyclopedic Of Energy Resources And Their Management
by Harish Kumar
Advertisment and Salesmanship (English)
by S.C. Aggarwal
25%
Organisation And Working Of Industrial Estates
by Mehta, A.
Best Book Mart
Support

Call Us Phone : +91-9266663909
Email Us Email : support [at] bestbookmart.com
Working Hours Timing : 10:00 AM to 6:00 PM (Mon-Fri)
Powered By
CCAvenue
SSL Protection