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How to be Better at Customer Care

	How To Be Better At Customer Care by Timothy Foster
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How can you keep your customers? How can you make your customers your best ambassadors? The simple answer is through customer satisfaction..

Customer make a successful company and in this practical guide Timothy Foster helps you hone in on dozens of ways to develop and keep customer satisfaction through better customer care. He suggests how to avoid or repair mistakes, as well as giving advice on improving your: Customer service; Quality; Customer relations; Business processes; Communications; Employee relations; Image

Backed up by relevant case studies, strategies and action steps, this is a must read for businesses wanting to attract new customers or wanting repeat business. ISBN 9788175541085

Pages : 176

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