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Description: Most people spend over half their adult lives at work. This can mean spending all that time with a boss who is ignorant, embarrassing, indecisive, sexist, crude, or just plain nasty.
Dealing with the Boss from Hell is a survival guide for dealing with the difficult person in charge. It identifies what makes difficult people tick, why they behave the way they do and how you can deal with them. You will discover how to:
· read the mind of a boss;
· understand and get on with a difficult boss;
· cover your back should things go wrong;
· avoid getting noticed;
· ignore bad behaviour;
· slowly change your boss`s behaviour;
· stand your ground.
Dealing with the Boss from Hell will help you to identify your boss from the various types described and find the best way to handle your particular situation.
Contents: Introduction: go to hell, go directly to hell, do not pass ˜go` ¢ Reading the bosses` minds ¢ Motivation ¢ Expectations ¢ Personality ¢ Common yet very bad strategies ¢ CLM 1: Public embarrassment ¢ CLM 2: Being confrontational ¢ CLM 3: Threatening ¢ CLM 4: Psychoanalysing ¢ CLM 5: Hiding ¢ Finding your happy place ¢ Pushing the right buttons ¢ Being the model employee ¢ Setting your own goals ¢ Covering your back ¢ Keep stuff ¢ Keep journals ¢ Make cc`s and bcc`s ¢ Confirmation and information ¢ Find a champion ¢ Your first line of defence ¢ Fly below the radar ¢ Create no threat ¢ Keep your opinions to yourself ¢ Don`t take sides ¢ Try to be a team player ¢ Don`t spring surprises ¢ Ignore ¢ Do a cost-benefit analysis ¢ Thinking long term ¢ Learn to reframe ¢ Create a safe environment ¢ Retrain ¢ Positive and negative reinforcement ¢ Educate ¢ Set and manage expectations ¢ Make molehills out of mountains ¢ The straw man strategy ¢ Stand your ground ¢ Presenting it positively ¢ Talk straight ¢ Take control ¢ Exit stage left ¢ Your CV ¢ Your cover letter ¢ Show time! ¢ Stupid boss tricks “ and how to beat them ¢ Scary bosses from hell ¢ Stressful bosses from hell ¢ Annoying bosses from hell ¢ Conclusions: give` em hell
About the Author: Shaun Belding is the President of Belding Skills Development Corporation, an international training and development consultancy specializing in customer service, teambuilding, management and leadership.
Special prices are applicable to the authorised sales territory only.
Prices are subject to change without prior notice. ISBN 9788175542730
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Pages : 134
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