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Problem Solver
by M. Stevens
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Description: Problem solving is one of the key skills that every manager should possess. Good problem solvers are more able to adapt to rapid change and are generally the high achievers.
This practical guide will help you to improve your problem-solving skills and enable you to:
¢ Recognize and define problems ¢ Arrive at practical and effective solutions ¢ Solve problems in a group ¢ Apply problem-solving tools to everyday situations.
How to be a Better Problem Solver will cut the time it takes to find the best solutions. By dealing with problems more effectively, you will not only gain more satisfaction from your job, but also greatly impress your colleagues!
¢ Improve your performance ¢ Update your skills ¢ Learn new techniques ¢ Boost your career prospects
Contents: Problems and how to solve them: The problem-solving process ¢ Thinking skills ¢ Failure to solve problems effectively ¢ Hindrances to effective problem solving: Perception ¢ Expression ¢ Emotion ¢ Intellect ¢ The work environment: Physical environment ¢ Policies, processes and procedures ¢ Culture and management style ¢ What is the problem?: Recognizing problems ¢ Defining problems ¢ Is action necessary, and when ¢ Devising solutions: Exploring and analysing the problem ¢ Defining criteria of effectiveness ¢ Devising solutions ¢ Idea-generation techniques: Different techniques ¢ Solving problems in a group: When to use group problem solving ¢ Getting the best out of group problem solving ¢ Techniques ¢ Evaluating solutions: Who should be involved in evaluation? ¢ Evaluating solutions ¢ Getting a solution accepted: Reasons for opposition ¢ Why may people oppose your solution? ¢ Planning your presentation ¢ Creating your presentation ¢ What to do if your solution is rejected ¢ Implementing the solution: Planning and preparation ¢ Implementing and monitoring the action ¢ Reviewing and analyzing the outcome ¢ Your Problem-solving checklist: Hindrances to problem solving ¢ Involving others in solving the problem ¢ Recognising and defining a problem ¢ Deciding if and when to act ¢ Finding possible solutions ¢ Evaluating solutions ¢ Getting a solution accepted ¢ Implementing the solution ¢ Further reading ¢ Index
About the Author: Michael Stevens is a freelance writer and has published books on a broad range of management topics, including How to be Better at Giving Presentations in this series
The Industrial Society is a not-for profit organization. Its overarching vision is to unlock the potential of people and organizations by promoting ethical standards, excellence and learning at work.
Target Audience: Managers.
Special prices are applicable to the authorised sales territory only.
Prices are subject to change without prior notice. ISBN 9788175544246
Pages : 148
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