My Account
View Cart
Log-out
0
17 years of Excellence
SUBJECTS
ADV. SEARCH
Home
>
Subjects
>
Management
Quality Customer Service
by William Martin
Price :
Rs
245.00
Your Price :
Rs
220.50
10
Whether you customer is across the country or across the hall, understanding and meeting their needs is the first and last step to success.
External customers drive sales and growth. Internal customers are the key to efficiency and profitability. We can all contribute to the success of our organization by winning over customers with superior products and service and delivering quality customer service.
Quality Customer Service begins with the fundamentals to defining customer needs and then you`ll learn how to :
¢ Maintain a positive attitude and environment
¢ Establish feedback mechanisms
¢ Manage complaints and difficult customers
¢ Ensure repeat businessISBN 9788130918372
Pages : 112
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Pls. enter your postal pincode.
Pls. enter valid Indian Postal Pincode.
Books by Same Author
10%
Quality Customer Service
by William Martin
10%
THE OXFORD SHAKESPEARE: HENRY VI PART THREE OWC: PB
by WILLIAM SHAKESPEARE, RANDALL MARTIN
15%
MODERN PORTFOLIO THEORY AND INVESTMENT ANALYSIS, 8TH ED
by EDWIN J. ELTON, MARTIN J. GRUBER, STEPHEN J. BROWN, WILLIAM N. GOETZMANN
5%
Climbing And Exploration In The Karakoram Himalayas
by William Martin Conway
18%
Refectoring: Improving the Design of Existing Code
by Martin Fowler,Kent Beck,John Brant, William Opdyke,Don Roberts
Books of Similar Interest
7%
Company law B.Com Dibrugarh
by Garg K.C., Chawla R.C., Gupta Vijay
10%
Branding Your Business
by James Hammond
10%
The Aptitude Test Workbook
by Jim Barrett
20%
Entrepreneur enterprise and Growth Options
by P. Subba Rao and M. Sundaram
10%
Leadership in the Era of Economic Uncertainty
by Ram Charan
Support
Phone :
+91-9266663909
Email :
support [at] bestbookmart.com
Timing :
10:00 AM to 6:00 PM (Mon-Fri)
Quick Links
View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy
More Links
Our Subjects
Our Publishers
Powered By