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Stay Confident
by John Caunt
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Description: Confidence has always been a key determinant of success, but in today`s pressurised workplace the ability to come through difficulties and crises with assurance and enthusiasm intact is more important that ever.
Challenges to self-belief occur in all manner of everyday work situations and may severely limit performance and progress. This concise guide offers practical strategies for maintaining your resilience and beating those confidence threats. Issues covered include:
¢ setting and achieving goals;
¢ recovering from setbacks;
¢ overcoming fears and worries;
¢ handling disagreement and criticism;
¢ coping with crises; combating overload and stress;
¢ building supportive relationships.
Whatever your job or level of responsibility, Stay Confident can help you rise to the challenge.
Contents: ¢Introduction ¢ Where are you heading? ¢ Needs and preferences ¢ Achievements ¢ Goals ¢ Bouncing back ¢ 10 ways to minimise and recover from setbacks ¢ Handling disappointment ¢ Dealing with mistakes ¢ Overcoming fears and worries ¢ Fears ¢ How to tackle your fears ¢ Worry ¢ Combating worries ¢ Dealing with difficult people ¢ People who are always difficult ¢ People who become difficult ¢ Courses of action ¢ Confronting problem behaviour ¢ Influencing behaviour change ¢ Establishing supportive relationship ¢ Building trust ¢ Flexibility ¢ Understanding differences ¢ Listening ¢ Maintaining relationships ¢ Handling criticism and feedback ¢ Receiving criticism confidently ¢ Responding ¢ Feedback ¢ Giving feedback ¢ Seeking feedback ¢ Accepting praise and recognition ¢ Bullying ¢ Facing up to the bully ¢ Seeking assistance ¢ Coping with crises ¢ How not to react ¢ Reducing the likelihood of crises ¢ Resisting panic ¢ Clarifying the main issues ¢ Considering options and deciding strategy ¢ Communicating ¢ Tuning in to office politics ¢ Identifying key people ¢ Influencing ¢ Persuading ¢ Lobbying ¢ Networking ¢ Working in a negative climate ¢ Combating stress ¢ Awareness of the signs ¢ Perceptions of stress ¢ Self-imposed stress ¢ Demands on our time ¢ Coping strategies ¢ Keeping on top of your workload ¢ Balancing your life ¢ Deciding what`s important ¢ Planning your schedule ¢ Handling information ¢ Controlling intruders ¢ It`s a jumble out there ¢ Handing it over ¢ Turning it down ¢ Appearing confident ¢ Posture ¢ Voice ¢ Body Language ¢ Clothing and image ¢ Being yourself
About the Author: John Caunt is a freelance writer and trainer. His previous experience includes 15 years as a senior manager in further education. He is also the author of 30 Minutes to Manager Information Overload and Organise Yourself.
Target Audience: Professionals, corporates.
Special prices are applicable to the authorised sales territory only.
Prices are subject to change without prior notice. ISBN 9788175544581
Pages : 160
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