Best Book Mart - Consumer Satisfaction and Loyalty in Indian Consumer Banking by Sharma Jyoti 9788175346208

SUBJECTS

ADV. SEARCH

Indian Books on Discounts

Home > Subjects > Law Books and Journals

Consumer Satisfaction and Loyalty in Indian Consumer Banking

	Consumer Satisfaction And Loyalty In Indian Consumer Banking by Sharma Jyoti
	Price : Rs 395.00
	Your Price : Rs 343.65

Discount

13

In Stock

The business of banking has been moving rapidly in recent years to a `one stop shop` of varied financial services to maximize satisfaction of the consumer and generate loyalty so as to be more competitive. The challenge is how to create a service package, which wins customers and assures their loyalty as well as delight.

The book examines how far the Indian banking industry has stood up to the new challenges thrown by the ever increasing customers` expectations, what is the ground reality and what more needs to be done to ensure customer loyalty and delight in the banking sector.

ISBN : 9788175346208

Pages : 269

Credit Cards

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

15%

Consumer Perception & Buying Behaviour: Handbook of Online Grocery and Frozen Foods Cases
by Tavleen Kaur, Payal Sharma, Jyoti Kachroo, Naveed Hamid

7%

Production and Operation Management MBA PTU
by Jyoti Sharma

20%

Handbook of Gifted Education: Theories and Practices
by Jyoti Sharma

13%

Consumer Satisfaction and Loyalty in Indian Consumer Banking
by Sharma Jyoti

13%

Technological Changes in Manufacturing Organisations: A Study of North-West States of India
by Dr. Jyoti Sharma

Books of Similar Interest

Industrial Law ( 2 Vol. )
by Malik P. L.

20%

Law`s Desire: Sexuality And The Limits Of Justice
by Stychin

10%

The Indian Tax System
by By M. M. Sury

10%

Insurance Regulatory and Development Authority Act, 1999 along with allied Rules and Regulations (Bare Act)
by

10%

Guide to All India Bar Examination
by Universal`s

Best Book Mart

Support

Phone : +91-9266663909

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

More Links

Our Subjects
Our Publishers

Powered By
CCAvenue

CCAvenue

SSL Protection