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	Total Quality Management by James R. Evans
	Price : Rs 325.00
	Your Price : Rs 276.25

Total Quality Management presents the basicprinciples and tools associated with TQ andprovides many illustrations and end-ofchaptercases
that can be used as the basis for classdiscussion. Many cases focus on large andsmall companies in manufacturing
and serviceindustries in North and South America, Europe,and Asia-Pacific. Unlike most books on TQ,this one is organized
according to traditionalmanagement topics. This organization helpsstudents to see the parallels between TQ andmanagement
theories in areas such asorganizational design and leadership. TQ isoften presented as new or different, which itclearly is not.
This book has three objectives:to show students how these principles andmethods have been put into effect in a varietyof
organizations, to illustrate the relationshipbetween TQ principles and the theories andmodels studied in management courses and
tofamiliarize students with the basic principlesand methods associated with total quality.
ISBN-9788131505502

Pages : 480