My Account
View Cart
Log-out
0
17 years of Excellence
SUBJECTS
ADV. SEARCH
Home
>
Subjects
>
Social Sciences
World Class It Service Delivery
by Peter Wheatcroft
Price :
Rs
250.00
Your Price :
Rs
225.00
10
This book is for IT managers, executives and consultants who need to raise their service standards, are contemplating offshoring their IT or moving towards 24×7 service excellence.
Written from a real-life business perspective, this book explores not only existing and developing global IT standards, but IT performance aspirations, and the cultural emphasis needed to lift the standard of delivery from the everyday to the exceptional. World Class IT Service Delivery is a manual for reaching – and sustaining – best practice in terms of performance, practice and outlook.
• Defining world class
• Service delivery
• Developing a services value proposition
• Quality management
• Developing the business proposition
• Redefining the role of the user
• Governing service delivery
ISBN 9781902505824
Pages : 250
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Pls. enter your postal pincode.
Pls. enter valid Indian Postal Pincode.
Books by Same Author
10%
World Class IT Service Delivery
by Peter Wheatcroft
10%
Service Desk and Incident Manager
by Peter Wheatcroft
Books of Similar Interest
12%
Social Studies For You 1
by S. L. Bajaj
10%
Policies for Cleaner Technology
by Claton, Spinardi & Williams
10%
State and nation in South Asia
by Swarna Rajagopalan
10%
X-Ray Diffraction by Polycrystalline Materials
by Rene Guinebretiere
7%
Business Economic B.Com. (Pb. GNDU & Pbi ) 5th Edition
by Lekhi R.k, Agarwal S.L., Walia Harpal, Bains S.S.
Support
Phone :
+91-9266663909
Email :
support [at] bestbookmart.com
Timing :
10:00 AM to 6:00 PM (Mon-Fri)
Quick Links
View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy
More Links
Our Subjects
Our Publishers
Powered By