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Handbook Of Metrics For Research In Operations Management : Multi-Item Measurement Scales And Objective Items
by Aleda V Roth, Roger G Schroeder, Xiaowen Huang, M Murat Kristal
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The Handbook of Metrics for Research in Operations Management is a compilation of multi-item scales and objective items that can be used to construct surveys and questionnaires in Operations Management. The Metrics can be used to measure constructs such as Total Quality Management, Just-In-Time Manufacturing Operations Strategy, Technology Management Supply Chain Management Performance of Operations and related concepts. ISBN : 9781412954518
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