Best Book Mart - Creating Customer Delight: The How and Why of CRM by Rakesh Seth, Kirti Seth 0761932968

SUBJECTS

ADV. SEARCH

Indian Books on Discounts

Home > Subjects > Management

Creating Customer Delight: The How and Why of CRM

	Creating Customer Delight: The How And Why Of Crm by Rakesh Seth, Kirti Seth
	Price : Rs 225.00
	Your Price : Rs 225.00

Discount

0

In Stock

This extremely practical and cogent handbook provides invaluable insights into understanding a customer`s needs and managing customer satisfaction. The authors discuss the beginnings of CRM in India and stress the importance of a better understanding of customers in order to build successful enterprises. They maintain that customer delight and not just satisfaction is what is required for business success. The authors share their experiences in teh industry through interesting anecdotes and examples. ISBN 0761932968

Pages : 160

Credit Cards

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

Creating Customer Delight: The How and Why of CRM
by Rakesh Seth, Kirti Seth

18%

School Essays and Letters for Juniors
by Rakesh Seth

Books of Similar Interest

15%

Naked Conversations
by Robert Scoble and Shel Israel

7%

Principle Of Management B.Com. 1st Edition Bangalore 3rd Edition 2007
by Sharma R.K., Gupta Shashi

18%

Management And The Indian Ethos
by G.D.Sharma

20%

Consumer Empowerment : Right and responsibilities
by P. Sivaprakasam and S. Rajamohan

10%

Business Research Methods (PB)
by Bryman, Alan

Best Book Mart

Support

Phone : +91-9266663909

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

More Links

Our Subjects
Our Publishers

Powered By
CCAvenue

CCAvenue

SSL Protection