Best Book Mart - Creating Customer Delight: The How and Why of CRM by Rakesh Seth, Kirti Seth 0761932968

SUBJECTS

ADV. SEARCH

Indian Books on Discounts

Home > Subjects > Management

Creating Customer Delight: The How and Why of CRM

	Creating Customer Delight: The How And Why Of Crm by Rakesh Seth, Kirti Seth
	Price : Rs 225.00
	Your Price : Rs 225.00

Discount

0

In Stock

This extremely practical and cogent handbook provides invaluable insights into understanding a customer`s needs and managing customer satisfaction. The authors discuss the beginnings of CRM in India and stress the importance of a better understanding of customers in order to build successful enterprises. They maintain that customer delight and not just satisfaction is what is required for business success. The authors share their experiences in teh industry through interesting anecdotes and examples. ISBN 0761932968

Pages : 160

Credit Cards

Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.

Check Delivery

Books by Same Author

Creating Customer Delight: The How and Why of CRM
by Rakesh Seth, Kirti Seth

18%

School Essays and Letters for Juniors
by Rakesh Seth

Books of Similar Interest

10%

Humanitarian Logistics
by Christopher & Tatham

18%

Making Instruction Work
by Robert F. Mager

7%

Management Accounting B.Com. 3rd Year. Gauhati , 2nd Edition
by R.K Sharma , Shashi Gupta

20%

Economic Aspects Of Management
by Malhotra, R. K. Et Al

12%

Management Control Systems, 1st Edi.
by M.Dutta

Best Book Mart

Support

Phone : +91-9266663909

Email : support [at] bestbookmart.com

Timing : 10:00 AM to 6:00 PM (Mon-Fri)

Quick Links

View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy

More Links

Our Subjects
Our Publishers

Powered By
CCAvenue

CCAvenue

SSL Protection