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  Why My Ho rse Doesnt Smile : Learn to Serve Your Customer
 

Why My Ho Rse Doesnt Smile : Learn To Serve Your Customer

by Vivek Mehrotra & Neelesh Kapoor

  Price : Rs 250.00
  Your Price : Rs 225.00
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  The growing importance of customer satisfaction has lead to a great amount of research and discussion in ideas and principles of customer service. Businesses look for new and improved methods of customer service, in order to provide higher levels of customer satisfaction. This book provides effective guidelines and techniques, supported by practical examples for the improvement of customer service.

ISBN 9788130912639
 


Pages : 142
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