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Getting Past No ( Negotiating With Difficult People )
by Roger Fisher & William Ury
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450.00
Your Price :
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360.00
20
We all want to get to yes, but what happens when the other person keeps saying no? How can you negotiate successfully with a stubborn boss, an irate customer, or a deceitful coworker? In Getting Past No, William Ury of Harvard Law School`s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners. You`ll learn how to: - STAY IN CONTROL UNDER PRESSURE - DEFUSE ANGER AND HOSTILITY - FIND OUT WHAT THE OTHER SIDE REALLY WANTS - COUNTER DIRTY TRICKS - USE POWER TO BRING THE OTHER SIDE BACK TO THE TABLE - REACH AGREEMENTS THAT SATISFY BOTH SIDES` NEEDS Getting Past No is the state-of-the-art book on negotiation for the twenty-first century. It will help you deal with tough times, tough people, and tough negotiations. You don`t have to get mad or get even. Instead, you can get what you want!
ISBN : 9780712655231
Pages : 176
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