| |
Description:
Would you like to maximise effectiveness in your team?
Do you want your staff to produce the best results?
How to Motivate People reviews the principles of motivating staff to maximise performance. One of the most valuable resources available to you as a manager is often the most overlooked: your team. Practical and accessible, this book helps you to devise an action plan to initiate change. Find out how to:
¢ reduce negative feelings in your staff
¢ introduce the right kind of incentives
¢ identify the best communication style
¢ stimulate enthusiasm and team involvement
From remembering to say "well done" at the right moments through to formal incentive schemes, How to Motivate People will help you to influence people positively while stimulating performance excellence.
Contents: Introduction ¢ The motivation process ¢ The management task ¢ Management characteristics ¢ How people feel about work ¢ Theory X and Theory Y ¢ Maslow`s hierarchy of needs ¢ Hertzberg`s motivator/hygiene factors ¢ Expectancy theory ¢ Practical implications ¢ Aiming for excellence ¢ The negative side of the balance ¢ Company policy and administration ¢ Positive use of policy and administration ¢ Supervision ¢ Interpersonal relationships ¢ Positive use of interpersonal relationships ¢ Working conditions ¢ Personal life ¢ Security ¢ Status ¢ Salary ¢ The positive side of the balance ¢ Achievement ¢ Recognition ¢ Recognition through rewards ¢ The work itself ¢ Responsibility ¢ Advancement ¢ Growth ¢ The full mix ¢ Taking the temperature ¢ Accurate measurement ¢ Creating a strategy to influence motivation ¢ Approaches to continuous measurement ¢ Specific measurement opportunities ¢ Major measurement ¢ The link between information and action ¢ A firm foundation ¢ Incentive schemes ¢ A caveat ¢ Employee packages ¢ Financial incentives ¢ Non-financial schemes ¢ Tax implications ¢ Maintaining interest ¢ Communications ¢ Extreme measures ¢ The contribution of communication ¢ The contribution of management style ¢ The role of communication ¢ Consultation ¢ Development ¢ Delegation ¢ Appraisal ¢ Exit interviews ¢ Communication ¢ Involvement and empowerment ¢ Putting empowerment to work ¢ Making empowerment possible ¢ Letting go ¢ Making empowerment effective ¢ Towards excellence ¢ Action plan ¢ Linking to specific staff ¢ A foundation for action ¢ The dangers ¢ Positive habits ¢ A motivation calendar ¢ Individual records ¢ Spontaneity ¢ A social dimension ¢ A rolling plan ¢ Afterword
About the Author: Patrick Forsyth runs Touchstone Training & Consultancy and specialises in marketing, sales and communications skills. He is the author of more than 50 successful business books including How to Motivate People How to Write Reports and Proposals, Successful Time Management, Effective Business Writing and, with Frances Kay, Tough Tactics for Tough Times (all published by Kogan Page).
Target Audience: HR managers, team leaders and managers.
Special prices are applicable to the authorised sales territory only.
Prices are subject to change without prior notice. ISBN 9780749459994
|
| |
Pages : 156
|