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Target Setting and Goal Achievement : A Practical Guide for Managers , 2/e

	Target Setting And Goal Achievement : A Practical Guide For Managers , 2/E by Richard Hale & Peter Whitlam
	Price : Rs 195.00
	Your Price : Rs 175.50

Goals, targets and objectives are ideal ways to stretch individuals and develop an organization. A common misconception however is that it is very difficult, if not impossible, to set targets for certain jobs and roles. Firmly based on leading-edge research, yet highly practical in focus, this book shows how it is possible to set targets in all functions of an organization and in all sectors. Clear guidelines are supported by real examples and detailed case studies as the author outline step-by-step advice to help:

• use visualization techniques to help target achievement

• integrate targets within competency systems

• make use of progressive approaches such as 360 feedback

• differentiate targets from job descriptions, and

• use targets to assist change.

Contents: Introduction • THE CONTEXT OF TARGET SETTING • Target Setting in Context • Targets and the Corporate Environment • Moving Training Back to the Workplace • Using Targets for Direction and Motivation • The Role of the Manager in Target Setting and Assessment • The Emergence of Performance Management • The Purpose of Performance Appraisal • History and Trends • Examples of Performance Appraisal Schemes • Performance Management • Case Study: The Potential Pitfalls of Performance Appraisal • Higgins and York Case Study: An Alternative • Integrating Target Setting with Existing Systems. • Reward and Remuneration Systems • Competencies • Case Study: Achieving Balance in Target Setting • The Individual Problem • The Organizational Problem • Training and Development Programmes • Continuous Improvement • Case Study 1: Using 360 Degree Feedback at Coca-Cola Italia • Case Study 2: Reinforcing Company Values at Xilinx • Preparing the Organization for Success through Target Setting • Time Constraints • Seniority • Administrative and Service Functions • Targets for Technical Roles • Not Everyone wants to be Promoted — Not Everyone will be Promoted • Target Setting in Team Environments • Part II THE PRACTICE OF TARGET SETTING • Target Setting in Practice • What are Targets? • Quantitative Targets • Developmental Targets • Success Criteria • Top-down Support — Bottom-up Development • Reinforcing Organizational Messages • Using Targets to Breed Success • Example Targets • Target Setting and Review • Preparation for Review when Targets are Set • Balancing Targets with Other Responsibilities • Encouraging Self-review and Continual Review • Timescales from Target Setting to Review • The Interpersonal Skills of Target Setting and Review • Communication Skills • Listening • Questioning • Feedback • Confrontation • Perceptual Distortions • Part III TRAINING IN TARGET SETTING • Training Managers and Employees to Set Targets • Model for an On-job Target Setting Workshop • Model for an Off-job Residential Training Course • Handling Questions During Training • Part IV GOAL ACHIEVEMENT • Unlocking Human Potential • A Model for Understanding Behaviour • Characteristics of High Achievers • Techniques of Goal Achievement • Preparing for the One-off: Using Self-talk and Visualization • Team Talk and Vision Building • Using Self-assertion Statements • Imprinting Self-assertion Statements • Exercise: Managing Internal Change • References • Index

ISBN - 9788175544338

Pages : 170