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	Dynamics Of Industrial Relations by R. K. Suri ,T. N. Chhabra
	Price : Rs 1250.00
	Your Price : Rs 1025.00

The unique feature of this book is to provide an analysis of labour relations in IT sector covering the Call Centres. An attempt has been made to present the precise and up-to-date information about the topics covered in a very simple and logical manner. Adequate number of tables and exhibits have been incorporated in various chapters to make the book more interesting for the readers.
About Author :
R.K. Suri (1963), Head Technical Assistant, of Educational Consultants India Limited is Ph.D. in Organisational Behaviour. He has worked as core faculty in business school before joining as Scientist (1990-95) at Central Road Research Institute, a Premium Laboratory of CSIR. T.N. Chhabra (1951) is a product of the Delhi School of Economic. He is Ex-Principal and a senior faculty member at Deen Dayal Upadhaya College, University of Delhi and is a visiting faculty at the Delhi School of Economics and several other management institutes.
Contents :
Preface 1. THE DYNAMICS OF INDIAN LABOUR 2. NATURE OF INDUSTRIAL RELATIONS 3. NATURE AND ROLE OF TRADE UNIONISM 4. EMERGENCE OF TRADE UNIONISM IN INDIA 5. ROLE OF STATE IN INDUSTRIAL RELATIONS 6. INTERNATIONAL LABOUR ORGANISATION 7. CONFLICTS IN INDUSTRY 8. INDUSTRIAL DISPUTES IN INDIA 9. INDUSTRIAL RELATIONS MACHINERY IN INDIA 10. DISCIPLINE AND GRIEVANCE PROCEDURE 11. TURNOVER, ABSENTEEISM, ALCOHOLISM AND DRUG ABUSE 12. COLLECTIVE BARGAINING AND NEGOTIATION 13. INDUSTRIAL DEMOCRACY 14. INDUSTRIAL HEALTH AND SAFETY 15. SOCIAL SECURITY 16. LABOUR WELFARE 17. EMERGING TRENDS IN INDUSTRIAL RELATIONS 18. THE PROBLEMS OF RURAL LABOUR APPENDICES 1. Second National Commission on Labour 2. An Overview of Major Social Security Laws 3. Labour in Business Process Outsourcing: A Case Study of Call Centre Agents Bibliography Index.
ISBN-9788182743052

Pages : 452