My Account
View Cart
Log-out
0
17 years of Excellence
SUBJECTS
ADV. SEARCH
Home
>
Subjects
>
Computer
Customer Relationship Management : Getting It Right!
by Kincaid
Price :
Rs
825.00
Your Price :
Rs
676.50
18
This book tells you how to build a successful CRM program. Starting with a brief review of the state of the marketplace as we entered the 21st century, it provides a working definition of CRM and describes the elements of the total customer experience, focusing on the front-end organizations that directly touch the customer. This book shows you how to identify the elements of CRM that are most important for your organization, how to determine your specific requirements and how to implement the infrastructure necessary to support your top priorities. Kincaid has the book organized around a process that can be used to achieve real results.
ISBN 9788177581348
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Pls. enter your postal pincode.
Pls. enter valid Indian Postal Pincode.
Books by Same Author
20%
The Tale of the Tulsi Plant and Other Studies
by C.A. Kincaid
10%
Unity in Diversity: Vol. 4
by John Kincaid
20%
Problems In Clinical Medicine 1/e Ind.
by Kincaid
20%
Folk Tales of Sind and Guzarat
by C. A. Kincaid
20%
BRITISH SOCIAL LIFE IN INDIA
by DENNIS KINCAID
Books of Similar Interest
15%
Head First C#, 2nd Edition
by Andrew Stellman, Jennifer Greene
15%
Expert One-On-One Microsoft Access Application Development
by Helen Feddema
Linux Hardware Handbook
by Smith
15%
IBM IMS Version 10 Implementation Guide: A Technical Overview
by Jouko Jantti , Diane Goff , Angelique Greenhaw , Et Al Pete Sadler
18%
CCNP TSHOOT 642-832 Official Certification Guide
by Wallace
Support
Phone :
+91-9266663909
Email :
support [at] bestbookmart.com
Timing :
10:00 AM to 6:00 PM (Mon-Fri)
Quick Links
View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy
More Links
Our Subjects
Our Publishers
Powered By