My Account
View Cart
Log-out
0
17 years of Excellence
SUBJECTS
ADV. SEARCH
Home
>
Subjects
>
Commerce
Delivering Service Quality : Managerial Challenges For The 21St Century
by M Raghavachari, K V Ramani
Price :
Rs
995.00
Your Price :
Rs
995.00
0
This volume brings together the paper presented at the International Conference – ‘Delivering Service Quality: Managerial Challenges for the 21st Century’ organised jointly by IIM Ahmedabad and the Centre for Service Research and Education, Rensselaer Polytechnic Institute, New York. With contributions by international researchers, the book presents new thinking and innovative methodologies to tackle the issue of quality.isbn-9780333934098
Pages : 664
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Pls. enter your postal pincode.
Pls. enter valid Indian Postal Pincode.
Books of Similar Interest
20%
Globalisation : Managing Organisational Adaptation
by Murthy, M. G. K.
12%
Hospitality Operations & Management
by Kamra
7%
Office Management 3rd Edition
by Sharma R.K., Gupta Shashi
20%
Investment Management, 2003, 475pp
by Ganadhar, V. & G. Ramesh Babu
25%
Management Of Rural Banking
by Rayudu, C. S. Naik, C. N. K.
Support
Phone :
+91-9266663909
Email :
support [at] bestbookmart.com
Timing :
10:00 AM to 6:00 PM (Mon-Fri)
Quick Links
View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy
More Links
Our Subjects
Our Publishers
Powered By