0
17 years of experience17 years of Excellence
SUBJECTS
ADV. SEARCH
Indian Books on Discounts
  Delivering Service Quality : Managerial Challenges for the 21st Century
 

Delivering Service Quality : Managerial Challenges For The 21St Century

by M Raghavachari, K V Ramani

  Price : Rs 995.00
  Your Price : Rs 995.00
Discount
0
In Stock
  This volume brings together the paper presented at the International Conference – ‘Delivering Service Quality: Managerial Challenges for the 21st Century’ organised jointly by IIM Ahmedabad and the Centre for Service Research and Education, Rensselaer Polytechnic Institute, New York. With contributions by international researchers, the book presents new thinking and innovative methodologies to tackle the issue of quality.isbn-9780333934098
 


Pages : 664
Credit Cards
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Books of Similar Interest
How to PASS CA EXAMS
by Rajat Mohan
20%
Entrepreneur Development In Small Scale Industries
by Panda, S. C.
7%
Practical Problems In Book-keeping, 4th Edition
by C. M. Juneja, R. C. Chawla, K. K. Saxena
7%
Financial Management, 4th Edition
by Do
7%
Business Budgets, 1st Edition 2007
by Giri G.G.
Best Book Mart
Support

Call Us Phone : +91-9266663909
Email Us Email : support [at] bestbookmart.com
Working Hours Timing : 10:00 AM to 6:00 PM (Mon-Fri)
Powered By
CCAvenue
SSL Protection