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Product Description Key Features Management of every hospital should ponder over the following questions from time to time: Is the hospital facility safe for the patients, public and staff? Is it in full compliance with the laws of the land? Is the care being provided of acceptable quality? Is this what the patients need? Can the patients afford it? Are the patients satisfied? Does the hospital have an effective program of continuous quality improvement? If the answer to all the above is "Yes; then, and only then, can a hospital assume that it is fulfilling its purpose and mission and can claim to be a truly "Patient-friendly Hospital". About the Book: Quality Management in Hospitals: 2nd Edition The concept of quality is especially important in medical field where awakening to the call of quality has begun only recently. Most of the staff, be it the doctors, the nurses, the technicians or, for that matter, the managements themselves, have not been alive to Quality-the most crucial aspect of the healthcare they are providing to their patients. This book is meant to be a primer for the students and professionals concerned about and interested in improving the quality of healthcare services. ISBN - 9789351521044
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Pages : 464
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