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This book covers all aspects of Total Quality Management (TQM). It provides not only the principles and practices but also the Tools and Techniques. It ensures the reader to have a sound understanding of all the concepts of TQM.
Salient Features
It presents comprehensive coverage instructional needs of Business, Education, Engineering, Health-Care, Technology Students in Professional Education Institutions. Provides detailed solutions to problems in Attribute and Variable Control Charts and Acceptance Sampling Plan. It contains TQM concepts of leadership, customer-satisfactions, employee involvements, continuous process improvement, and supplier partnership and performance measures. It covers quality systems, Bench marking, quality function deployment, quality by design, experimental design and Taguchi`s quality engineering. ISBN - 9788122417999
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Pages : 266
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