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It Enabled Business Change
by Sharm Manwani
Price :
Rs
395.00
Your Price :
Rs
355.50
10
Description: ‘Our ability to successfully enable business change seems inversely proportional to what we invent. This book brings together common sense and best practice to help address this situation. Well worth reading, for IT professionals and business managers alike’.
John Suffolk, Her Majesty’s Government Chief Information Officer.
Future-proofing your organisation in response to external challenges requires the ability to deliver successful business change. The high profile failure of major IT-related projects in recent times underlines the impact on commercial outcomes. This book explores how IT can be utilised to deliver effective change providing, practical guidance on the entire process, from identification and sponsorship to implementation and benefits review.
Key areas covered include: • Strategic alignment and execution of change • The IT-enabled business change lifecycle • Integrated approach to change • Skills and techniques needed at each stage • Key business and IT roles
Contents: Introduction: Context • Outcomes • Format • Summary • Overview: IT-Enabled Change: Role of IT in organisations • Life cycle stages • An illustrative case • Stakeholder management • Roles and responsibilities of key stakeholders • Summary • Topics: life cycle overview • Sample questions • Business and IT Alignment: Introducing alignment • External and internal business environment • Impact of IT • IT government and architecture • IT-enabled change risks • Importance of senior management commitment • Outsourcing • Case study questions Summary • Topics: Business and IT alignment • Sample questions • Business Improvement: Introduction to business improvement definition • Systems thinking and the holistic approach • Gap analysis • Business case • Areas of required change • Importance of programme management • Case study questions • Summary • Topics: business improvement definition • Sample questions • Business Change Design: Integrated business change design • Aspects of organisation change design • Aspects of people design • Aspects of process change design • Information • Technology • Programme design • Case study questions • Summary • Topics: business change design • Sample questions • Change Implementation: Introduction and planning of the change • Acquiring the solution • Deploying the solution • Ensuring buy-in to the solution • Reviewing the implementation • Case study questions • Summary • Topics: business change implementation • Sample questions • Benefits Management: Why benefits management • Types of benefits • Financial benefits and investment appraisal • Non-financial benefits and balanced scorecard • Benefits measurement • Benefits management and realisation • Case study questions • Summary • Topics: benefits management • Sample questions • Skills and Techniques: Goals • Summary of techniques • Topics: techniques • Roles and skills framework • CIO role & skills • CIO and organisational capability roles • Conclusions • Case study: IT-enabled change case study • Notes • References • Index ISBN - 9781902505916
Pages : 188
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