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TOURIST CUSTOMER SERVICE SATISFACTION (INDIAN REPRINT 2012)

	Tourist Customer Service Satisfaction (Indian Reprint 2012) by Noe
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	Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges. ISBN - 9780415578042
	Pages : 193

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