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Customer Centric Organisation

	Customer Centric Organisation by Nagajyothi
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	Book Summary of Customer Centric Organisation Table Of Contents 1. Customer Centric Approach 2. The Importance of Customer Satisfaction 3. Customer Service in India 4. Understanding the Market 5. Customer Centricity 6. Designing a Customer Centric Organisation 7. Customer Centric Organisational Model isbn 9788184888348

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