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Method and process are important in project management, but knowing how to use them is even more so. As a project manager you can increase your effectiveness most by developing your soft skills, recognising that finesse can be more effective than force. Once developed, you will find that these skills are transferable across project types and whole industry sectors. This book illustrates the application of NLP to develop competencies - better equipping you to communicate across cultures, reframe problems, manage stakeholder groups, resolve conflicts, motivate teams and become an even better leader.
• Uses NLP as a practical and effective method of developing soft skills
• Demonstrates tools to create flexibility and change behviour
• Covers language and behaviour patterns and cultural context
• Teaches how to lead, motivate and influence others
• Written by a highly qualified project manager, trainer and neuro-linguistic master
Contents: Introduction • Structure of this book • The world of project management • The world of NLP • World-views - the complete project manager • Part 1: The world of project management • Introduction • What is project management? • What is project success and why do projects fail? • Organisational culture and the maturity of the project organisation • People skills through the project management processes • Skills ans characteristics of effective project managers • Part 2: The world of NLP • Introduction • About NLP • The four pillars of NLP • Presuppositions of NLP • Wolrd-views and filters • The unconscious mind - who is in charge? • Beliefs, values and identity • Meta-programs and behaviours • Frames and reframing • Representational systems and our primary senses • Sensory acuity, body language and mind reading • Sub-modalities - the coding of our memories • Anchoring of state • Rapport - the doorway to better communication • Surface and deep structure of language using meta-model • Timelines • Modelling of excellence • Part 3: Bringing the two worlds together - putting NLP into practice for project management • Introduction • Ethics and well formed outcomes • Why these skills? • Adopting an attitude of continuous development • Know thyself - developing self awareness • Be your own coach • State management • Handling stress • Presenting yourself • Being assertive while avoiding conflict • Developing flexibility in approach and style • Setting your own goals and achieving well-formed outcomes • Time - managing it and living in it • Seeing the bigger picture while managing the detail • Building rapport with stakeholders • Listening skills - hearing what"s not being said • Reframing difficult situations and delivering bad news well • Bridging the divide - negotiation, persuasion and managing difficult people • Motivating the project team • Giving and receiving feedback • Modelling excellence • Appendices: Appendix 1: Taking things further • Appendix 2: A virtual week in the life of an effective project manager • Appendix 3: Changing beliefs that limited professional development • Notes • Glossary of NLP terms • Index
ISBN - 9781906124687
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Pages : 242
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