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Many an aspect need be taken into account for managing a hotel. In every Industry, particularly in hotel industry, consumer satisfaction is the foremost and decisive factor in its success. The people at the helm of affairs in hotel industry should know the multi-dimensional elements of the business. The staff of the hotel must be thoroughly aware of the food culture and the related aspects of a particular item. All the relevant things need be done from the management side for the traveler to feel at home in their hotel. Because the visitors, especially the foreigners, are the ambassadors of different cultures and civilizations. They spread and assimilate various cultures and lifestyles across the globe. Hence, the degree of hospitality should always be kept at the level of global standards.
Although, relevant literature on this particular subject is available in abundance, yet, one book, covering all the significant and vital factors regarding the hotel industry in a well-coordinated shape has not, to the best of the knowledge, been produced so far. Maximum effort has been to fill this vacuum. Evidently, the readers will find this book interesting, benefiting and useful, as well.
ISBN 8189645226
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Pages : 398
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