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Managerial Communication : Strategies & Applications
by Geraldine Hynes
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675.00
Your Price :
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573.75
15
The book focuses on skills and strategies that managers need in today?s workplace. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, its even-handed examination of oral and written channels, and its focus on managerial (as opposed to entry-level) competencies.
Key features
# Managerial Approach
# Technologically mediated communication
# Legal dimension with ethical responsibility
# Research and references
# Contemporary business communication strategies are incorporated into each chapter.
# The chapters have been streamlined and condensed to meet the needs of a busy contemporary manager and content was added to reflect current business practices.
Table of contents
Part 1 ? Managing in Contemporary Organizations
Chapter 1 ? The Role of Communication in Contemporary Organizations
Chapter 2 ? The Managerial Communication Process
Chapter 3 ? Technologically Mediated Communication
Part 2 ? Managerial Writing Strategies
Chapter 4 ? Contemporary Managerial Writing Chapter 5 ? Routine Messages
Chapter 6 ? Management Reports and Proposals
Part 3 ? Strategies for Understanding Messages
Chapter 7 ? Managerial Listening
Chapter 8 ? Nonverbal Communication
Chapter 9 ? Intercultural Managerial Communication
Part 4 ? Interpersonal Communication Strategies
Chapter 10 ? Conflict Management
Chapter 11 ? Managerial Negotiation
Chapter 12 ? Conducting Interviews
Part 5 ? Group Communication Strategies
Chapter 13 ? Managing Meetings and Teams
Chapter 14 ? Making Formal Presentations
ISBN-9780070706590
Pages : 384
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