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S-Business: Reinventing The Services Organization
by Alexander
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399.00
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339.15
15
S-Business provides business leaders of traditional product-centered companies and existing services organizations with a succinct yet comprehensive blueprint to understand s-business; determine if it is the correct business approach for their organization; establish research-based performance benchmarks upon which to create goals and measure performance; harness best practices on s-business principles, strategies and methods to guide implementation; and make sound s-business decisions to meet the evolving needs of customers and clients.
ISBN 9788177224566
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