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A Guide To Global Sourcing
by Elizabeth Anne Sparrow
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295.00
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A Guide to Global Sourcing examines the opportunities and obstacles associated with offshore outsourcing and other global delivery models in the IT arena.
There has been a lot of theoretical discussion about outsourcing in the press; speculation about the number of UK-based jobs that will be lost and hearsay customer complaints about communicating with call centre workers overseas. What have been missing, until now, are actual details of how companies have gone about offshoring, and what the results have been.
• A Guide to Global Sourcing provides practical advice for IT professionals and senior managers on supervising projects successfully
• Genuine case studies bring theoretical business models to life.
• IT-offshoring is viewed in context by considering the wider responses of governments, professional organizations, trade associations and unions.
• Contents include: identification of projects suitable for offshoring: selection of offshore partners; the pros and cons; and ongoing monitoring and evaluation.
Written from a UK standpoint, Elizabeth Sparrow’s country-by-country analysis of offshore services available provides a unique resource. She identifies the particular strengths within each country, plus general facts and figures and sources of further information - invaluable for any manager researching outsourcing opportunities. ISBN 9781902505619
Pages : 190
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