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  Customer Service Nightmares : 100 Tales of the Worst Experiences Possible, & How they could have been fixed
 

Customer Service Nightmares : 100 Tales Of The Worst Experiences Possible, & How They Could Have Been Fixed

by Nancy J. Friedman

  Price : Rs 135.00
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  From the experience of everyuone`s worst day comes a collection of real stories of some of the worst customer service nightmars ever experinced. ISBN : 817649612X
 


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