My Account
View Cart
Log-out
0
17 years of Excellence
SUBJECTS
ADV. SEARCH
Home
>
Subjects
>
Computer
Customer Relationship Management : Getting It Right!
by Kincaid
Price :
Rs
825.00
Your Price :
Rs
676.50
18
This book tells you how to build a successful CRM program. Starting with a brief review of the state of the marketplace as we entered the 21st century, it provides a working definition of CRM and describes the elements of the total customer experience, focusing on the front-end organizations that directly touch the customer. This book shows you how to identify the elements of CRM that are most important for your organization, how to determine your specific requirements and how to implement the infrastructure necessary to support your top priorities. Kincaid has the book organized around a process that can be used to achieve real results.
ISBN 9788177581348
Payment accepted by All Major Credit and Debit Cards, Net Banking, Cash Cards, Paytm, UPI, Paypal. Our payment gateways are 100% secure.
Check Delivery
Pls. enter your postal pincode.
Pls. enter valid Indian Postal Pincode.
Books by Same Author
12%
Folk Tales of Sindh and Gujarat
by C. A. Kincaid
15%
Numerical Mathematics and Computing
by E. Ward Cheney, David R. Kincaid
27%
The Tale Of The Tulsi Plant And Other Studies
by C. A. Kincaid
10%
Unity in Diversity: Learning from Each Other (5 vol set)
by Ronald Watts & Rupak Chattopadhyay , John Kincaid & Paul Morton
20%
The Tale of the Tulsi Plant and Other Studies
by C.A. Kincaid
Books of Similar Interest
3DS MAX 6 - FUNDAMENTALS
by BOARDMAN
15%
Mastering Maya 7
by John Kundert-Gibbs, Eric Kunzendorf, et. al.
13%
Python Programming
by Gurbani & Mehta
15%
Java
by J. F Scheltema
Corel Draw
by NA
Support
Phone :
+91-9266663909
Email :
support [at] bestbookmart.com
Timing :
10:00 AM to 6:00 PM (Mon-Fri)
Quick Links
View Cart
My Account
Terms & Conditions
Privacy Policy
Return Policy
More Links
Our Subjects
Our Publishers
Powered By